Contact details
Email: query@zenisk.in
Telephone: +91 91246 24400
Office: 8th Floor, SRB Tower, Infocity, Patia, Bhubaneswar, Odisha - 751024
When writing about an existing policy or claim, include the policy or claim reference. Do not send passwords, OTPs, card details, or banking credentials by email.
Grievances and escalation
For a complaint concerning Zenisk's service, write to query@zenisk.in with the subject “Grievance” and provide your contact details, policy or quote reference, and a concise description. We will acknowledge and route it for review.
Complaints concerning an insurer should first be raised with that insurer's grievance redressal officer. If the matter remains unresolved, policyholders may use IRDAI's Bima Bharosa portal or call 155255 / 1800 4254 732.